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Support Matrix

Region support and recommended routes

Use the table below to choose a route direction; it does not represent every title in a platform’s library. A supported platform may still change availability because of licensing windows, account region, app versions or platform policies. After connecting, open the platform homepage to confirm the region before starting a long stream.

Platform	Target region	Supported	Recommended route	Connection tip
Netflix	United States / Japan / Singapore	Supported; check the route label	Los Angeles Transit / Tokyo Transit / Singapore Direct	Clear old sessions first, then confirm the library region on the homepage.
Disney+	United States / Japan / Singapore	Supported; check the route label	Los Angeles Transit / Tokyo Transit / Singapore Direct	If the account region does not match the exit region, check the account details first.
HBO Max	United States	Supported; check the route label	Los Angeles Transit / New York Direct	The app store region and payment profile may also affect access.
Hulu	United States / Japan	Supported; check the route label	Los Angeles Transit / Tokyo Transit	If a region warning appears, close the app and establish a new connection.
YouTube Premium	United States / Japan / Singapore	Supported; check the route label	Los Angeles Transit / Tokyo Transit / Singapore Direct	Membership benefits may also depend on the account billing region.
Prime Video	United States / Japan / United Kingdom	Supported; check the route label	Los Angeles Transit / Tokyo Transit / London Transit	The library and rental content may use different region checks.
BBC iPlayer	United Kingdom	Supported; check the route label	London Transit	Reconnect to a UK route, then reload the region check page.

What Changes

What access actually changes

Streaming region access means giving the platform a network exit that matches the target content region. It changes the exit location read during the platform’s regional check; it does not automatically change the account country, payment details, app store region or existing subscription tier. A correct network exit is only one part of the regional check.

When the same account opens a platform from different regions, the homepage recommendations, searchable titles, subtitle languages and release times may differ. Some content also checks the account registration region, billing details or old device cache. If the route has changed but the library has not, the route may not be at fault; the old session may still be retaining the previous regional result.

The reliable approach is to identify the target region, close the platform app or sign out of the web session, connect to the matching route, and reopen the platform. If the browser still shows an old page, clear the site’s cookies and local storage; on mobile devices, end the app process and restart it. Avoid switching regions repeatedly during playback, as this increases the chance of another session check.

Address Types

Native IPs, residential IPs and route names

These concepts are often mixed together. Understanding the differences helps explain why different exits in the same region can produce different results.

A

Native IP

This usually means the country or region recorded in IP databases matches the actual exit location. Platforms consult multiple databases and their own historical records during regional checks, so a correct database listing does not mean every platform will make exactly the same determination.

B

Residential IP

This usually refers to an address whose network characteristics more closely resemble a local home internet connection. Platforms may assess the carrier type, address history and access behavior. Residential classification describes an address feature; it does not mean faster speeds or guarantee that every platform will accept it indefinitely.

C

Route type

IEPL dedicated lines, transit routes and direct connections describe the cross-border path; they do not directly identify the IP type of the exit address. Route type mainly affects link stability, congestion and path length, while exit characteristics affect how platforms classify the address. Consider them separately.

When choosing, first check whether the route page lists support for the target platform, then review the region and route type. Do not judge playback solely by labels such as “native” or “residential,” and do not treat a region name as a complete support guarantee.

Playback Quality

What 4K and Dolby Vision require

High-quality playback depends on sustained throughput, not a brief peak shown on a speed test. What matters is whether the route can transmit steadily throughout playback, how often it fluctuates, and whether the local network is congested during peak hours. If a short speed test looks normal but playback still drops quality, examine sustained connection performance instead of chasing a higher momentary number.

4K quality also depends on the subscription tier, source title, device decoding capability, display specifications and connection method. If the platform has not enabled the relevant quality for the current account, changing routes will not change subscription permissions. Dolby Vision additionally requires support from the source, playback device, display and connection chain; a mismatch at any point may result in standard HDR or standard quality.

Weak Wi-Fi, a heavily loaded router or background downloads can also cause buffering. When troubleshooting, pause sync and download tasks, keep the local connection stable, then compare different routes in the same region. If lower quality plays steadily while higher quality keeps buffering, address throughput fluctuations and local network issues first.

Source support Account permissions Device decoding Display specifications Sustained throughput Local network

Route Selection

Choose a route by content region

The goal is not to find one exit that suits every platform, but to choose a route with a clear path and matching status for the current content region.

Region

Identify the library you want to access

First confirm whether the title belongs to the United States, Japan, United Kingdom or another content region, then choose an exit in the same region. If you are only opening the platform without a specific title, start with the account’s usual region and avoid aimless switching.

Status

Check the platform notes on the route page

Route labels reflect the current maintenance status. When platform policies change, an exit that previously worked may need to be changed, so the route page is a better reference than an old guide, saved node or screenshot.

Path

Compare dedicated, transit and direct routes

IEPL dedicated lines and transit routes are generally better suited to long streams where stability matters; direct paths are more direct, but actual performance depends on the local carrier and time of day. Compare routes within the same target region rather than judging connection speed across regions.

Session

Rebuild the platform session after switching

After connecting to a new route, reopen the webpage or app so the platform can run its regional check again. If you only switch the exit in the background without restarting the app, the old session may continue using the previous regional result.

Error Reference

Common error codes and message meanings

Platforms change error numbers and wording over time, so the list below groups them by error type. When you see a specific code, read the on-screen explanation first, then follow the corresponding troubleshooting path.

Message type	Typical meaning	Recommended action
Proxy or access tool detected	The current exit has been flagged by the platform, or the session retains information about an old address.	Disconnect, choose another labeled route in the same region, close the app and establish a new session.
Content unavailable in your region	The exit region identified by the platform does not match the target library, or the title’s licensing scope has changed.	Confirm the target content region, check the current exit location and review the platform label on the route page.
Playback authorization failed	Account permissions, subscription tier, device authorization or the digital rights session did not pass validation.	Confirm the account status and title permissions, sign out and back in, and restart the device if needed.
Page loads but playback fails	Web access and media delivery may use different domains or separate regional checks.	In rules mode, confirm that the relevant media domains use the same route, or temporarily switch to a global connection for testing.
Persistent buffering or automatic quality reduction	Link fluctuations, local Wi-Fi congestion, background tasks or device performance are affecting sustained transmission.	Pause background tasks, test one fixed route, and lower the quality to determine whether throughput is the cause.
Membership benefits or price unchanged	The platform still determines benefits according to the account billing region, payment details or app store region.	Do not keep switching routes; check the account region rules and the platform’s subscription terms first.

Troubleshooting Flow

A check sequence from exit to account

Define the content region
Record the title’s region and platform instead of only writing “it won’t open.” The clearer the regional details, the easier it is to choose the right exit.
Verify the route label
Open the route page and confirm that the current label lists support for the target platform. If the label has changed, use another recommended route in the same region.
Verify the exit region
After connecting, use this site’s network check page to confirm the exit location. If it is incorrect, fix the connection rules first rather than continuing to test inside the platform.
Clear the old session
Close the platform app or sign out of the web session, clear the site cache, and reopen it to prevent an old regional result from affecting the diagnosis.
Check the account and device
Confirm the subscription tier, account region, app store region, device decoding and display capabilities. A network route cannot replace platform account permissions.
Retest with fixed conditions
Keep the same device, target region and title, changing only the route within that region. Changing several conditions at once makes the results difficult to compare.

Next Step

Check current routes and subscription options

Confirm the target region and platform label on the route page first, then choose a monthly subscription or data package based on viewing frequency. Monthly subscription traffic resets each month on the activation date; data packages remain available until used and never expire.

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